Complaints and returns

Something does not work? Fill in the order number from the e-mail and the e-mail address you ordered with. We will get back to you with the next steps and send you a code to return the goods via Packeta. If you bought as a consumer (for yourself, not on an IČO), you can also withdraw from the contract here within 14 days of delivery.

complaints policy · Withdrawal within 14 days of delivery (consumers only, not a purchase on an IČO)